NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 120,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune Global 100.
I've used a lot of ATS tools - 24 years in the business. JobDiva is by far the best.
Paul Sanford, VP of Delivery
Strategic Staffing, United States, Canada, and India
NTT DATA Services
NTT DATA was primed for systems capable of delivering the degree of organization required in the modern staffing and IT integrator environment.
JobDiva’s recruiting systems gave NTT DATA’s multi-regional business units a common base of products and services. With easily streamlined and automated tools, JobDiva afforded NTT DATA a full, transparent view of recruiting activity, across , which could be tracked and managed with minimum human effort. Leveraging a wide-ranging suite of tools within JobDiva has enabled NTT DATA to digitize and speed up the entirety of the recruiting process, from beginning to end.
NTT DATA sought recruiting technology that could allow them to compete effectively in a market which prioritizes speed.
JobDiva’s technology gave NTT DATA the ability to leverage past and present talent database assets, helping them capitalize on all existing historical transactions. These include knowledge-based assets held both prior to and following the roll-out of JobDiva. NTT DATA utilizes JobDiva’s always-growing selection of tools to enhance their recruiting process, such as JobDiva’s resume robot, saved-email, in-app business texting, BI reporting and AI resume-to-job matching, to name a few.
Because NTT DATA fills roles across the globe, in 50+ countries, it needed a solution that could scale globally and that had no limitations. Talent quality had to be maximal. Worldwide, recruiters had to be able to cooperate or communicate effectively via NTT DATA’s systems.
JobDiva helped NTT DATA to easily coordinate recruiting operations across countries and regions, principally by centralizing the organization’s recruiting activity on one commonly used, highly intuitive platform. NTT DATA’s vast candidate database helps them fill positions no matter the location, type or requirements of a job order. By utilizing as many functions as possible in JobDiva, NTT DATA has been able to simplify and digitize processes that were once manual, maximizing quality across the organization, from The Office of Federal Contract Compliance Programs (OFCCP) to candidate care.
NTT DATA needed the robust multi-pronged customer care, support and training required for an organization of NTT DATA’s global size and scale. They a software system vendor that listened to its suggestions, responded quickly to queries and delivered constant trainings to actively support NTT DATA’s consistent addition of new, incoming hires.
JobDiva’s support, trainings and customer success teams truly NTT DATA’s needs, helping guide users in their usage of JobDiva and establish maximum effectiveness. With a highly responsive support team, JobDiva gave exactly the full-cycle customer success model that an organization of NTT DATA’s scale required. On-demand and regular trainings for new hires complemented this range and depth of services.